Exporting large files at high definition levels is extremely slow and uses huge memory. Often crashes. Please improve resiliency and experience of exporting
I have 32 GB of RAM and a top-notch graphics card, but despite all that, the map I created with many days of hard work is no longer being exported even in 4K. While exporting, the screen goes black at the second or third stage and the export stops. While 2K export does it in the blink of an eye, the result is very bad. What should I do now?
Anonymous
•
Mar 15, 2025
I'm able to do 4k, but anything above that doesn't work for me.
Anonymous
•
Apr 22, 2025
Has anyone found a reason for this issue? I have one map that I can't export above 2K with the same issue as above, but it is a country map derived from my world map. It has about 1/4 of the assets of the world map, which I can export at 8k without any issues.
Philipp Brockerhoff changed status to Rejected
Team•
Jun 18
Pinned
We continue to improve performance and making exporting smoother, since creation of this ticket we made several improvements which should hopefully address these issues.
Also, with our desktop app (available Windows only), exports should be more stable. You can download it here: http://inkarnate.com/download
If you should still run into export issues,
please open the dev console (shift + ctrl + i) and see for any errors when loading your map and send a support ticket using the widget in the bottom right, or via email: support@inkarnate.com
Suddenly unable to export maps at 4k resolution. Halfway through exporting, map editor goes black. When export finishes, the left half of the map is black. This happens regardless of how many objects is on the map - I tried cloning the map and deleting all objects - same issue.
Anonymous
•
Dec 2, 2024
Im have a simular problem, i carnt open or export any map in a higher reselution (i usually export in 4k).
atm i can open anything previously save in 2k or 4k, or export them if that what they where save as. but my last few maps in 2k wont open or export in 4k.
I get a screan flash if i try and the map is black or mostly black, i get an rendering error.
I am running a powerful gaming PC and have not had this problem of the last couple of years on this or lesser PC's. i have tryed closeing all extra programs and all other tabs.
Anonymous
•
Dec 2, 2024
Also having the same issue with rendering. Issue only started within the last few days. I can normally export at 8k and never had any issue before (for last three years) until now. I also get a "black screen flash/flicker" when exporting (at step 2- 3). Using Edge for Brower.
Philipp Brockerhoff changed status to Rejected
Team•
Jun 18
Pinned
We continue to improve performance and making exporting smoother, since creation of this ticket we made several improvements which should hopefully address these issues.
Also, with our desktop app (available Windows only), exports should be more stable. You can download it here: http://inkarnate.com/download
If you should still run into export issues,
please open the dev console (shift + ctrl + i) and see for any errors when loading your map and send a support ticket using the widget in the bottom right, or via email: support@inkarnate.com
Log in to comment and vote
Comments25
Apr 23, 2024
Anonymous
Jun 26
•Merged request
•18 votes
Can't Export at High Quality even 4k
I have 32 GB of RAM and a top-notch graphics card, but despite all that, the map I created with many days of hard work is no longer being exported even in 4K. While exporting, the screen goes black at the second or third stage and the export stops. While 2K export does it in the blink of an eye, the result is very bad. What should I do now?
Anonymous
Mar 15, 2025
I'm able to do 4k, but anything above that doesn't work for me.
Anonymous
Apr 22, 2025
Has anyone found a reason for this issue? I have one map that I can't export above 2K with the same issue as above, but it is a country map derived from my world map. It has about 1/4 of the assets of the world map, which I can export at 8k without any issues.
Jun 18
PinnedWe continue to improve performance and making exporting smoother, since creation of this ticket we made several improvements which should hopefully address these issues.
Also, with our desktop app (available Windows only), exports should be more stable. You can download it here: http://inkarnate.com/download
If you should still run into export issues,
please open the dev console (shift + ctrl + i) and see for any errors when loading your map and send a support ticket using the widget in the bottom right, or via email: support@inkarnate.com
Jowest
Jun 26
•Merged request
•12 votes
Can't Export at 4k
Suddenly unable to export maps at 4k resolution. Halfway through exporting, map editor goes black. When export finishes, the left half of the map is black. This happens regardless of how many objects is on the map - I tried cloning the map and deleting all objects - same issue.
Anonymous
Dec 2, 2024
Im have a simular problem, i carnt open or export any map in a higher reselution (i usually export in 4k).
atm i can open anything previously save in 2k or 4k, or export them if that what they where save as. but my last few maps in 2k wont open or export in 4k.
I get a screan flash if i try and the map is black or mostly black, i get an rendering error.
I am running a powerful gaming PC and have not had this problem of the last couple of years on this or lesser PC's. i have tryed closeing all extra programs and all other tabs.
Anonymous
Dec 2, 2024
Also having the same issue with rendering. Issue only started within the last few days. I can normally export at 8k and never had any issue before (for last three years) until now. I also get a "black screen flash/flicker" when exporting (at step 2- 3). Using Edge for Brower.
Jun 18
PinnedWe continue to improve performance and making exporting smoother, since creation of this ticket we made several improvements which should hopefully address these issues.
Also, with our desktop app (available Windows only), exports should be more stable. You can download it here: http://inkarnate.com/download
If you should still run into export issues,
please open the dev console (shift + ctrl + i) and see for any errors when loading your map and send a support ticket using the widget in the bottom right, or via email: support@inkarnate.com