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Can't Export at 4k

Bugs

Suddenly unable to export maps at 4k resolution. Halfway through exporting, map editor goes black. When export finishes, the left half of the map is black. This happens regardless of how many objects is on the map - I tried cloning the map and deleting all objects - same issue.

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Website
Posted by Jowest ·
Status: Rejected8 comments

This request was merged into another request

Comments8

  • Philipp Brockerhoff changed status to Rejected
    Team•

    Jun 18

    Pinned

    We continue to improve performance and making exporting smoother, since creation of this ticket we made several improvements which should hopefully address these issues.

    Also, with our desktop app (available Windows only), exports should be more stable. You can download it here: http://inkarnate.com/download

    If you should still run into export issues,

    please open the dev console (shift + ctrl + i) and see for any errors when loading your map and send a support ticket using the widget in the bottom right, or via email: support@inkarnate.com

  • Anonymous

    •

    Feb 20, 2025

    Same issue here, I've tried every solution recommended and then some. I want to work on maps for future use but with radio silence on this issue and no bug fixes in 5 months, I don't want to invest my time if there's no fix in sight.

  • Anonymous

    •

    Dec 16, 2024

    Having the same issue

  • Anonymous

    •

    Dec 16, 2024

    Any news on this? Having the same issue, and its getting kind of annoying. Same problem occurs when I try to resize maps

  • Anonymous

    •

    Dec 8, 2024

    Same problem here. Blackscreen halfway through export and the map comes out with only the text and paths visable.

  • Jyhnu

    •

    Dec 6, 2024

    Exactly the same thing for me, in the last couple weeks. As a Patreon creator, this might hurt my work. Only temporary fix for me is to manage to save the map in 4K and use the See Image from my map folders to copy paste the entire map picture in another software.

  • Anonymous

    •

    Dec 2, 2024

    Also having the same issue with rendering. Issue only started within the last few days. I can normally export at 8k and never had any issue before (for last three years) until now. I also get a "black screen flash/flicker" when exporting (at step 2- 3). Using Edge for Brower.

  • Anonymous

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    Dec 2, 2024

    Im have a simular problem, i carnt open or export any map in a higher reselution (i usually export in 4k).

    atm i can open anything previously save in 2k or 4k, or export them if that what they where save as. but my last few maps in 2k wont open or export in 4k.

    I get a screan flash if i try and the map is black or mostly black, i get an rendering error.

    I am running a powerful gaming PC and have not had this problem of the last couple of years on this or lesser PC's. i have tryed closeing all extra programs and all other tabs.