Bugs

Not a single map of mine is allowing me to open. I am getting loading screens, "Updating Map", or an error message asking me to backup my map. On top of that, my cache is cleared, hardware acceleration is on, and I have done all I can. I have 0 access to my world maps that I have used for months, maybe years.

Hello, I am contacting you because my old cards are not loading. I would like to be able to reedit them but when I try to load the map, the load goes on a loop. Could you help me? Thanks.

My maps won't load. It just gets stuck on "loading art". I've tried people's suggestions of opening it in a lower resolution but it doesn't work.

It starts to load but the circle next to loading flickers like crazy and it does not load at all.

I have two maps of the same thing, one hi and one lo res, that have at least one major asset missing when I open them. In my attachment you can see the base chapel shape of white stone fill and lines that appears in the thumbnails. But when you open the maps that is missing. maps are 18658191 and 18654831

Hello - Some of my older maps have stopped loading correctly - When I open them it says they are being upgraded and when it loads it seems to be missing a layer. https://inkarnate.com/maps/edit/2123226 as an example. In the bar on the right it looks like the vision for the top layer is turned off - but toggling it does not change the visiblity

Suddenly unable to export maps at 4k resolution. Halfway through exporting, map editor goes black. When export finishes, the left half of the map is black. This happens regardless of how many objects is on the map - I tried cloning the map and deleting all objects - same issue.

I am getting a message saying that assets were deleted when I did not do that. Now many of the towns and villages in one of my maps are gone, and entire areas are missing in another map.

I've encountered a recurring issue while working on my map that I believe may be a bug. If I leave my project idle for an extended period (e.g., switching tabs or stepping away from the computer), when I return, the terrain layer — or "background" — disappears completely from the canvas. When this happens, I can no longer resume editing or see any of the terrain I had been working on. The only workaround is to close the editor and re-open the project, but I lose any unsaved work in the process. Attached is a screenshot showing the issue: as you can see, the terrain layer is entirely missing despite everything else still being visible. This bug has made it difficult to work on longer sessions without having to constantly save and reload. I'd appreciate any guidance or fix you might provide! Thank you for your time and support.